Free Worldwide Shipping In Orders Over $35

FAQs

Q: How do I make changes to my order?

A: At Hello Hooman, we ship out our orders to you as soon as possible. Because of this, changes to your shipping address and payment can not be made to your order. However, we can update your contact information. If you need to make changes to your email, please contact us and we will update it for you.

Q: What if I need to cancel my order?

A: Typically, you have 24 hours after your order is placed to cancel it. If you need to cancel your order, please contact us and we will see what we can do, but we can not guarantee that we will be able to successfully cancel your order.

Q: What if I am unsatisfied with my product?

A: We want to make sure our customers are 100% satisfied with our service. If you have a negative experience for any reason just contact us and we will initiate a return.

Q: When will I receive a reply after I contact One Paw?

A: We will send you a response ASAP, typically within 12-48 hours.

Q: Why doesn't the price in checkout match the price in my cart?

A: Up until checkout, product prices will be displayed in your country's currency. However, due to security reasons, all orders are processed in USD at the most recent exchange rate available. We apologize for an confusion.

Premium Quality Guaranteed

At Hello Hooman, we don't skimp on quality. We believe that with smart design,our cat products are optimized for functionality, looks, and comfort, without breaking the bank. 

World Class Customer Service

Our No. 1 focus is customer satisfaction, as proven by more than 5.000 of customers. Hello Hooman is renowned with numerous 5 ⭐⭐⭐⭐⭐ reviews, for unique products and equally amazing customer service. 

Fast Shipping

All order are dispatched within 24 hours and delivered within 1-3 working days worldwide.

Our Guarantee

All orders are protected by our 30 day money back guarantee. Return your item/s for a full refund.